Akeneo Launches New Supplier Data Manager Offering to Help Retailers and...
New solution provides a seamless way to collect product data from suppliers at scale
View ArticleGoTo Announces Nearly 60 Powerful Security Features, New Integrations, and AI...
GoTo announces IT Asset Management, Logitech integration, AI advancements, and more, driving continued innovation for remote IT support
View ArticleDonorbox Surpasses a Monumental $2B in Charitable Transactions: Powering...
Donation milestone demonstrates massive, lasting impact for nonprofits and communities
View ArticleSurveyMonkey announces AI generated surveys
Build with AI is powered by GPT-3 and 20+ years of SurveyMonkey data and allows users to draft a survey by simply describing the desired survey or goal
View Article2X Acquires StraightArrow to Form the World’s Largest B2B MaaS Organization
Services Expand Across All Time Zones with Addition of Industry-Leading CPO Firm
View ArticleBeyond Surveys: How Level AI Is Reshaping Voice of the Customer Programs with...
Level AI launches GenAI-powered VoC Insights, a new product that turns vast amounts of unstructured contact center data into actionable Voice of the Customer insights in real time
View ArticleCresta Raises Bar with New Generative AI Capabilities that drive efficiency...
Enhanced solutions empower contact center leaders to turn data-driven decisions into better customer outcomes with AI
View ArticleAccurKardia delivers its ECG interpretation software within the Lucem Health...
New Partnership Paves the Way for Early Diagnosis and Intervention to Improve Cardiovascular Outcomes & Quality of Life for Patients
View ArticleMessagepoint Announces Generative AI Capabilities for Translation and Plain...
Messagepoint's AI-powered Assisted Authoring will now support translation into over 80 languages and suggest content rewrites to align communications with the ISO standard for plain language.
View ArticleAcquia Introduces the Most Complete Digital Experience Optimization Solution
Expands industry-leading digital experience platform (DXP), enabling marketers to create more productive digital journeys for all users
View ArticleAcquia to Acquire Monsido, Expanding Commitment to Digital Accessibility,...
Adds industry-leading capabilities to Acquia's open digital experience platform for building, managing, and delivering optimized and inclusive website experiences
View ArticleAcquia Site Studio Introduces Capabilities to Create Drupal and Headless...
Enables development and marketing teams to leverage components and content across digital channels, speeding time to market for digital experiences
View ArticleInnovative Digital CX Partnership Delivers AI-Powered Results for Global...
Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands to achieve customer loyalty and optimized business outcomes
View ArticleThryv Releases Forever-Free Thryv Command Center
More than 20,000 new small business users adopted Thryv Command Center during beta
View ArticleCyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition...
Strategic acquisition delivers advanced conversational AI testing capabilities for improved chatbot accuracy and performance
View ArticleLogRocket Reinvents How Digital Product Teams Create Ideal Experiences with...
New AI solution will enable customers to quickly understand massive sets of digital experience data and surface the most important insights affecting users
View ArticleGameOn Technology Evolves Into ON as Company Secures $25 Million in Fresh...
The ON platform revolutionizes AI chat, empowering businesses across diverse industries to effortlessly productize generative AI
View ArticleCommBox launches Era AI to enable customer service to be intelligently...
Era AI is based on a winning combination of both proprietary technology developed by CommBox and commercial large language models
View ArticlePropel Software Extends the Digital Product Thread to Customer Assets...
Improves Field Service and Product Quality, Enhances Customer Satisfaction, Enables IoT Connected Product Initiatives
View ArticleZenarate Launches New Call Analyzer Capabilities to its AI Coach Platform to...
With integrated simulation training and call analysis, customer care leaders can connect immersive learning and agent assessment to foster continuous skills improvement
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